Returns/Shipping Information

Returns and Exchanges

World of Troop is happy to accept returns, only if the the wrong item is shipped. We will do our best to accommodate size exchanges. All requests for returns/exchanges must be made within 10 days of receipt of the order. All sales are final.

If your order is eligible for a return/exchange, the item(s) must be unused and in the same condition when received. The item(s) must also be in the original packaging. For any further questions regarding your return, please contact us at info@worldoftroop.com

In order to expedite the return process, we will require your original order number.

Once your return is received and inspected, we will confirm that we have received your returned item(s) via the email address provided at the time of purchase. At this time, we will also confirm the approval or rejection of your return. If approved, your return will be processed and the exchange item(s) will be shipped within 3 to 5 business days.

If we make a mistake and send you the wrong item, then your shipping costs WILL be refunded. We are not liable for return shipping costs for customers to return product back due to an error made while ordering.

 

Domestic Shipping

All orders are processed and shipped within 24 to 72 hours of purchase. Limited Edition products may take up to 3-5 business days to process and ship. Orders are shipped by via USPS Priority Mail with included Delivery Confirmation or UPS Ground at our discretion. Rates are based on weight and shipping destination. For security reasons, we can only ship to the Credit Card Billing Address. For Paypal orders, we can only ship to the Confirmed Address.  We are not responsible for return shipping due to customer errors.

Please keep in mind these services apply to business days only. Weekend days are not factored into the delivery schedule. 

If you have further inquiries regarding our shipping, please contact us.

US Domestic Shipping Rates 

First Pair $15
Each Additional Pair (Up to 4) $5 per pair
Apparel and Accessories $8 per item

International Shipping

We now ship Internationally, please add shoes to cart to view shipping prices to your country. All items will be shipped via USPS. All orders are processed and shipped within 24 to 72 hours of purchase. Customer is responsible and liable for any Customs Fees that may be charged by their government. We are not liable for any Customs Fees.

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Copyright © 2018, TROOP HOLDINGS, LLC

© 2018 TROOP HOLDINGS, LLC